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Just because you put it on a poster… doesn’t make it true
The thing is, I hate standing in a queue, always have and always will. But like flossing, you’re just not going to get away not doing it. There’s always a queue, and in South Africa queuing has become a national past time. Seeing 1 poor underpaid lady at Ster-Kinekor try to service 3 jam packed queues of people eager to get popcorn stuck in the back of their teeth, is just a everyday occurrence. Don’t even get me started on queues at Public Service establishments.
Some stores have managed to lessen my anger by keeping my mind occupied, like Woolworths that make you walk by all the yummy candy and the pretty ladies on the magazine covers before you need to pay, thus making it a less horrible experience.
Let me get to the point then… Pick & Pay has put up a poster for me to look at while waiting to pay for my jar of pickles and pizza bases. The poster tells of the aim to never make me stand in a queue. Naturally, on reading it the first time I could not have been more delighted and swore an eternal oath of loyalty to the knight who will free me from the evil teeth of the queue. Only to find to my own dismay, that it’s basically just a poster, nothing more. There intention of living up to it is the same as mine going to the gym, I really, really want to… but its not gonna happen.
Why put up a poster then? I can’t figure it out. I’m always there over lunch time, and I assume that must be one of their busier times of the day… I’m always standing in a queue, watching the closed lanes all around me and reading the poster, and most of the time still packing my own groceries into the bag… when I pay for a bag I expect someone else to pack it… snobbish I know.
I’m a regular Pick & Pay shopper and visit the store numerous times a week. I’ll probably continue to do so in the future… But please Pick & Pay… just take down the poster.

